Frequently Asked Questions

The Basics

  • How much does conference registration cost? Early-bird rate?
    The registration fee for Users’ Conference 2014 is $505 per registrant; however, you can save $80 per person if you register before October 3. (The early-bird rate is $425 per registrant.)
  • How do I book my hotel room? How much does it cost?
    Book your room at the Hilton Salt Lake City Center Hotel here. We’ve reserved a block of rooms for our attendees and arranged for a $139 rate until that block fills up.
  • When should I arrive?
    The main conference sessions and workshops begin Monday morning, so we recommend that you arrive before 9 AM. Many guests prefer to come in on Sunday, and if you choose to arrive on Sunday, you’ll be able to join us for for light refreshments in the evening before conference officially begins Monday morning.
  • Who should attend conference?
    If you work at a Catholic parish or diocese that uses the ConnectNow Family Suite, ConnectNow Accounting, or the ParishSOFT Desktop Products, Users’ Conference is for you!
  • How will conference benefit me and my parish or diocese?
    Attend your choice of sessions in Technology, Communications, Religious Education, Ministry, Accounting, Product, etc.. Whatever role you fulfill in your work, you'll find conference offers a rich learning and sharing environment in a uniquely Catholic setting that will help you return to work energized with new ideas, best practices, and tools you can put to work right away.
  • What’s in it for priests?
    Priests can attend conference for FREE with one fully-paid staff member from the same parish. We offer priest track workshops on Tuesday with classes specifically for priests.


  • Are workshops free?
    Workshops (other than Hands-on Training classes) are free for conference registrants. Hands-on Training classes cost $35 each.
  • What are Hands-on Training classes?
    Hands-on Training classes are special workshop sessions that allow you to use ParishSOFT software as you train. We provide a laptop for each person, and one of our expert trainers will walk you through using the software in a way that allows you to interact with it and learn as you go. These classes are “double sessions” (1 hr. & 50 min.) instead of the typical 50 min. sessions. You should only sign up for Hands-on Training only if you own the product being taught in the class.
  • When will the workshop list be available?
    Workshop listings and course descriptions are usually available in late spring or early summer—we’ll be sure to let registrants know as soon as the list is available.
  • Do I need to register for workshops ahead of time? Yes! Once the workshop listing is up, attendees will need to login to the workshops page and select classes. Feel free to make changes to your schedule, but we ask that you finalize you class selections at least 3 weeks prior to conference. (This allows us to make sure that each class is in a room that will accommodate the class size.)
  • How do I know if a class is right for me?
    First, check to see if the class is tagged as “Diocesan,” “Parish,” “Priest,” or “All.” Next, note the level (Beginner or Intermediate) and read through the description to determine if the class is a good fit.
  • Where can I get the notes/slides for workshops?
    Presentation slides will be available prior to conference on the workshop page. If you’d like a copy of the slides during your class, please print them out before hand or bring a wireless device—laptop, tablet, smartphone—that you can access the slides from during the workshop.


  • Which meals are included at Conference?
    The following meals are provided for Conference attendees:
    • Monday: Lunch
    • Tuesday: Breakfast & Lunch
    • Wednesday: Breakfast
  • Where can I go to eat in Salt Lake City?
    The Hilton’s in-house Trofi Restaurant services breakfast & Starbucks beverages and Spencer’s for Steak and Chops is also a great place to dine inside the hotel. Many other places to eat can easily be reached by foot or by the TRAX (light rail). Take a look at our Places to Dine page for a list of dining options from fine to casual.